In a world where all of us are dependent on computers, but most of us dwell somewhere between knowing almost nothing and knowing just enough to get ourselves in trouble, trustworthy tech support means everything but is not easy to find.
Fortunately, there is CNS.
There is a reason why your company has endured and grown in a market where so many others in your field have come and gone. I believe it is because you have married exceptionally high standards in training and ethics to that rarest of qualities among techs: the ability to communicate in a way that enables even the least techno-savvy among us to understand what is going on and what needs to be done about it. Without exception, every member of your team possesses those attributes. Whoever said “Quality doesn’t cost: it pays,” might well have been describing the intrinsic value of CNS to its customers.
Thank you for being there, and for being extraordinary.